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You should be able to find all the answers to your questions, whether they are general trading queries or specific queries about our trading platforms. An interactive customer service hub where you can search for specific keywords or by relevant topic. We are consistently updating our answers so keep checking in for all our up to date support


Your Account

Why has my withdrawal request been cancelled?

There could be several reasons for cancellation, we will email you at the point of cancellation to confirm the reason. Please check you email account for details and check you junk mail if you are unable to find an email from ETX Capital.

Please call +44 (0) 20 7392 1494 or email customer.service@etxcapital.com for further details.

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