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You should be able to find all the answers to your questions, whether they are general trading queries or specific queries about our trading platforms. An interactive customer service hub where you can search for specific keywords or by relevant topic. We are consistently updating our answers so keep checking in for all our up to date support

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Trading Basics


Why am I unable to make a trade?


Your account is insufficiently funded, you tried to trade outside of the trading hours or the price at which you are attempting to trade is no longer valid.
     
If these reasons are not the case, contact us at customer.service@etxcapital.com or the free phone number listed on your region's website.
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