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You should be able to find all the answers to your questions, whether they are general trading queries or specific queries about our trading platforms. An interactive customer service hub where you can search for specific keywords or by relevant topic. We are consistently updating our answers so keep checking in for all our up to date support



Why am I unable to login to my MT4 account on the downloaded platform?

There could be several reasons as to why you cannot login to your account. We would firstly ask that you ensure your login details are being input in the correct case using no symbols and secondly that you are attempting to login via the Live MT4 Server -mt4live01.etxcapital.com or mt4live02.etxcapital.com
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