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You should be able to find all the answers to your questions, whether they are general trading queries or specific queries about our trading platforms. An interactive customer service hub where you can search for specific keywords or by relevant topic. We are consistently updating our answers so keep checking in for all our up to date support

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How to Guide


How long do you keep chart data for?


Length of Period Length of storage
Tick data & less than 1 minute periods 1 day
1 minute periods - 5 minute periods 2 days
5 minute periods - 30 minute periods 2 weeks
1 hour periods - 4 hour periods Several months
1 day periods and above Since the market was created on the ETX Capital platform

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