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You should be able to find all the answers to your questions, whether they are general trading queries or specific queries about our trading platforms. An interactive customer service hub where you can search for specific keywords or by relevant topic. We are consistently updating our answers so keep checking in for all our up to date support


Your Funds

How do I make a withdrawal from my account?

Please login to your account, you then need to visit the 'Your Account'  section and click on 'Withdraw Funds'. You will then be asked to input the amount you would like to withdraw. Once you have submitted your request our withdrawals team will process your request.

Please note that we are unable to make payments to third parties. In order to guard against financial crime, we may ask you for further information/documentation before we process your withdrawal.

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